I had severe back pain and shortness of breath. I couldn’t even move. We called [EMS] and pushed my [Life Alert] button. I went to the hospital. The response of Life Alert was excellent. The person who responded was so caring and concerned about me. She even called me the following day to see how I was.

P.O., Palmdale, CA

My mom was alone in the bathroom, couldn’t get to phone. She had severe stomach cramps. She called Life Alert, they sent an EMT and she was transported to the ER. Was very courteous and helpful. She has used Life Alert several times. Very helpful and pleased with service.

A.L., Corbin, KY

Stomach pain- area could have been a heart problem. Life Alert responded quickly, ride to hospital, good personnel, helpful on trip there. Friendly and very careful handling me. Wouldn’t hesitate to call again if needed.

R.C., Brunswick, NY

I had a severe pain on my right hip-I called my daughter and informed her of my pain that I could not hardly get up or walk. At the same time I called Life Alert through the machine I have at home. The guy that help me called the paramedic and kept on checking me until the paramedics arrived. Thank you very much to him for the help.

E.B., Long Beach, CA

I had been in AFIB for four hours waiting for my heart to return to normal rhythm. Life Alert called the squad, they got here quickly, checked me, told me if I had waited another ½ hour to call I would have been on the floor. They told me I was in a life threatening situation. They took me to the ER where I was hospitalized overnight. Life Alert stayed with me till the squad arrived and then notified my son by phone.

D.S., North Lewisburg, OH

I slipped and tripped in the upstairs hallway. Life Alert responded immediately and stayed in contact until the EMT squad arrived. They spoke with the EMT team and provided medical history. That info was vital to EMT as well to hospital emergency personnel. Upon arrival at the hospital, the team was prepared and a room was also awaiting our arrival.

P.R., Yellow Springs, OH

I had fallen in my home and broken my hip- When Life Alert was called on my pendant, [EMS] arrived quickly and proceeded to help me. They checked the medications I am taking and proceeded to move me to the ambulance. They were very professional- [Life Alert] also notified my family of my accident.

B.J., Excelsior, MN

1. Fall in bathroom- on my head and back. The people from Life Alert were wonderful- kept talking to me until the paramedics came- keeps your fear down when you hear a voice speaking to you. Your people are very well trained. Without them, the different times I needed them would have been so very difficult and frightening- Thank you all!

J.T., Coral Springs, FL

I had two falls in June 2020. Fell backwards in the bedroom. I was very sick and didn’t realize. Life Alert was very fast to respond and stayed with me until help got here. I spent 4 ½ days in the hospital. The second fall was in my kitchen. My left knee went out. I was not able to get up. I used my pendant to call and Life Alert was fast to respond and stayed with me until help arrived. Thank you very much for being here for me.

M.G., Reno, NV

I fell in my shower. I could not get up. Thank goodness I took my [Life Alert] in with me. I pushed the button. They called the firemen, and my daughter and son. They came and helped me up- I was bruised but not hurt. Thank you.

K.H., Biloxi, MS